Margaret D - 2016 Quality Service
I recently stopped at Merlin Motors to check out a 7-passenger SUV for my stepson and family. Maria was very helpful and not at all pushy. She encouraged me to take the car to my own mechanic to have it inspected if I wished, which I did. My mechanic found some issues typical of a car with 91,000 miles and gave me a quote to fix them, about $1,500. He said with the repairs made, it would be a great car. When I showed the results to Maria, she responded that they would make the repairs and I could take the car back to my mechanic for another check afterwards. Although I love the look of the car and great style and condition of the body, in the end I decided to go with an older mini-van for less money. Even though I didn't make a purchase, I came away feeling that Merlin Motors is a good company to do business with, and I would certainly purchase a car from them in the future. The owner, Natik (sp?), conducts himself professionally, and graciously offered to back my own car out of a tight parking space for me when I was leaving. I was impressed that he was still thinking of "the customer," even though he didn't make a sale.